We got some new chairs and with an 8 year old daughter, spills and accidents are inevitable. From the moment I contacted Paul, I knew it was the company to go with. He was so informative, professional and kind. And not at all pushy. When he came by he was so thorough and thoughtful in ensuring our furniture was protected. He spent extra time and made sure that all was completely covered. He even gave me a kit to help easily remove any stains in the future. On top of all this, he is also just a super nice guy. Would highly recommend!